Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Rivera

Steven Rivera

August 15, 2025

1  out of  5
rating by Steven Rivera
"After being a customer for well over 5 years? Or I believe even longer I’ve come to a point where I need to cancel and switch over to a new insurance provider. Unnecessary rate increases on home and auto policies and no support from the insurance reps from this office to try and keep a customer. No claims have ever been filed on my home policy and 40% increases 2 years in a row. I came across Costco’s insurance “Connect” and they were able to beat my current auto and home rates by a massive amount and with even more coverage. Disappointed in State Farm and in this office."
We responded:
"Thank you for the great review! It makes us so happy to hear of your great experience with us!"
Profile photo of Charles Corey

Charles Corey

August 14, 2025

5  out of  5
rating by Charles Corey
"Jenna has always looked out for the best of our interests and has always called us when there was a question that I might have overlooked. They always have our back."
We responded:
"It always feels good to hear great feedback from our customers. As an agent, knowing the customer feels that we’ve “got their back” is what it’s all about. Jana is an amazing lady and definitely takes great care of the customers! "
Profile photo of Natalie J Wali

Natalie J Wali

August 12, 2025

5  out of  5
rating by Natalie J Wali
"Jana is just truly the most wonderful agent a person could ask for. She has given me and my family such personal care and has had my back through thick and thin - through everything life has thrown at us. Can't say enough to express how much it all means"
We responded:
"We appreciate you taking the time to share your wonderful experience with Jana! She is truly a gem to have on our team and our customers are all so lucky to have her. Thank you so much! 😊 "
Profile photo of Robert Vandermeer

Robert Vandermeer

August 9, 2025

5  out of  5
rating by Robert Vandermeer
"Kevin’s office has been very responsive to our needs. Jana in particular has been very accessible and extremely helpful"
We responded:
"Thank you so much for this fantastic review! We appreciate your feedback! 🤩"
Profile photo of Jeannine Delude

Jeannine Delude

August 9, 2025

5  out of  5
rating by Jeannine Delude
"Great agent who goes he extra mile"
We responded:
"We appreciate this review Jeannine! Our team members definitely strive to go the extra mile with each and every customer. "
Profile photo of Peter Gilkey

Peter Gilkey

August 7, 2025

5  out of  5
rating by Peter Gilkey
"Jana went above and beyond to get some relatively obscure information I needed about my policy. Thank you so much for the help!"
We responded:
"Thank you for sharing your experiences with Jana! We appreciate you taking time to leave this great review and for being a wonderful customer! "
Profile photo of S2N Industries

S2N Industries

August 6, 2025

5  out of  5
rating by S2N Industries
"Jana was very helpful in getting me my claim number and helping me get into a rental car"
We responded:
"Thank you for taking time to leave this review! We appreciate you and your business! "
Profile photo of Eileen Bachemin

Eileen Bachemin

August 3, 2025

5  out of  5
rating by Eileen Bachemin
"Helpful and caring always ready to answer questions"
We responded:
"Thank you for the five star review! 🤩"
Profile photo of Byron Bishop

Byron Bishop

August 1, 2025

5  out of  5
rating by Byron Bishop
"Kevin Ray and his team make everything go so smoothly. They are flexible and always accommodating. They will do whatever it takes to satisfy their clients. I have done business with Kevin and his teammates for decades and they have always been there for me. They focus on details. Especially Jana, who jumped hoops to get an answer in a timely fashion, just the other day."
We responded:
"Thank you Byron for taking the time to leave us this fantastic review! We appreciate your feedback and support! 🤩"
Profile photo of Marcus Fenn

Marcus Fenn

July 29, 2025

5  out of  5
rating by Marcus Fenn
"Jana was more than helpful. She answered all my questions and even called me later to follow through and make sure everything went accordingly. An absolute gem."
We responded:
"We always love hearing about all the positive experiences people have with Jana. Thank you for sharing and for being a State Farm customer! "
Profile photo of Lisa Krumian

Lisa Krumian

July 16, 2025

5  out of  5
rating by Lisa Krumian
"Speaking from my own experience, been with State Farm for about 30 years now, they are very committed, very helpful, on top of their work, they will go the extra mile to make sure you’re satisfied and had all your needs taken care off. Also, I have to mention Jana, in particular, she’s an amazing person. She’s loyal, honest, hard working, makes sure things are taken care off and very respectful. Known her from the days she was working with her Dad and followed her to her new office. I highly recommend this office."
We responded:
"Thank you Lisa for sharing your personal experience with Jana. She is truly a veteran in the business and treats all of her customers like family. She is without a doubt one of the most loyal, honest, knowledgeable, and respectful ladies in the business! "
Profile photo of Roberto Garcia

Roberto Garcia

July 16, 2025

5  out of  5
rating by Roberto Garcia
"Quede muy satisfecho y muy agradecido por la ayuda que recivi del sr. Raul Martinez con la poliza de mis autos. Gracias"
We responded:
"Thank you for this wonderful review of Raul! We appreciate you and your business! "
Profile photo of Gustavo Mendoza

Gustavo Mendoza

July 15, 2025

5  out of  5
rating by Gustavo Mendoza
"Love StateFarm especially Jana Tanghal. She’s handled all my policies for over 30yrs! Wherever Jana goes so do my policies. She’s is pleasantly professional and a wonder person. Very knowledgeable in her field of work. I also love that she reminds me to pay my premiums on time before the final deadline. With many tasks at hand and just getting caught up with our busy schedules and life this is a true blessing. Thank you Jana, love you like family 🫶🏻💜🛻🏠"
We responded:
"Thank you Gustavo for this wonderful review and for being such a loyal State Farm customer for over 3 decades! Jana is most definitely a customer favorite and we love hearing all the great feedback and how much she's loved! ☺️"
Profile photo of Wendy Stevenson

Wendy Stevenson

July 15, 2025

5  out of  5
rating by Wendy Stevenson
"The staff is very professional and eager to assist. Janna is amazingly patient and very thorough. She has been dealing with my confusing unmanageable payment methods for years and she always is kind and considerate. I've been with Kevin rays location in Granada hills for over 6 years and they handle all of my insurance needs perfectly. Thanks so much to staff and Kevin.A great team to to handle all my insurance policys."
We responded:
"Thank you Wendy for this wonderful review! We are happy to hear that you're so well taken care of! We appreciate you and your business ! "
Profile photo of John

John

July 14, 2025

5  out of  5
rating by John
"Outstanding customer service. When we talk about outstanding customer service we are specifically talking about Jana Tanghal. We have been working with Jana for over 30 years and she is as good as they come. She is knowledgeable, efficient and very professional. Once you explain your problem to her she stays on it until the problem is resolved and always in a timely manner. She is always pleasant and reassuring which is what many of us need when dealing with an insurance problem. Simply put, she is the best in our book. Thank you Jana"
We responded:
"Thank you John for this excellent review! "
Profile photo of Veronica Delgado

Veronica Delgado

July 12, 2025

5  out of  5
rating by Veronica Delgado
"The service at Kevin Ray's office has been exceptional! Jana has been assisting us for many years and has always treated us like family! We trust her and Kevin Ray's State Farm office with all our insurance needs and they have given us the best quotes for our specific needs. When we've filed claims in the past it has been very stress-free because this office has provided timely and accurate answers. I have referred family and friends to them and they received the same service. Thanks! Veronica Delgado"
We responded:
"Thank you Veronica for this great review! Jana is truly an exceptional agent and we are so fortunate to have her on our team. She is known for developing lasting relationships with her customers and always treats them like family. We appreciate your loyalty and business!"
Profile photo of Roxana Niz

Roxana Niz

July 11, 2025

5  out of  5
rating by Roxana Niz
"State Farm customer service is beyond excellent specially Jana she is always willing to go that extra mile for her client! I would totally recommend 💯!"
We responded:
"Thank you Roxana for this outstanding review! We hear this a lot about our Jana! We appreciate you and your business! "
Profile photo of Ramon Niz

Ramon Niz

July 11, 2025

5  out of  5
rating by Ramon Niz
"Jana is the best!!! Customer services goes above and beyond to help her clients"
We responded:
"Thank you for taking the time to share! Jana definitely has rave reviews by so many for her customer service! We appreciate you and your business! "
Profile photo of Jordan Williams

Jordan Williams

July 11, 2025

5  out of  5
rating by Jordan Williams
"Jana was amazing and very helpful with answering questions I had and getting my policy sorted out"
We responded:
"We appreciate you leaving Jana this amazing review! We are happy to hear she was able to help you get everything straightened out! "
Profile photo of Nancy Atalla

Nancy Atalla

July 5, 2025

5  out of  5
rating by Nancy Atalla
"Jana is very knowledgable, kind, and patient. We have been customers for a long time and are pleased with this State Farm office."
We responded:
"Without a doubt, Jana is one of the most knowledgeable in the business! Thank you for this review and for being a loyal State Farm customer! "
Profile photo of Rhonda Hulse

Rhonda Hulse

June 29, 2025

5  out of  5
rating by Rhonda Hulse
"Jana is our agent and is easy going to work with. She always gives us advise and ways to get the best insurance coverage we need"
We responded:
"Thank you for this wonderful review of Jana! We truly value you and appreciate your support and business! "
Profile photo of Alba Rendon

Alba Rendon

June 28, 2025

5  out of  5
rating by Alba Rendon
"I’m so grateful for the guidance and support my life insurance agent, Sandra De La Hoya provided throughout the entire process. From the very beginning, she took the time to clearly explain all my options and answered every question with patience and professionalism. I felt informed and confident every step of the way. I definitely recommend her to anyone looking for trustworthy and knowledgeable help with life insurance or any other insurance she and her office offers."
We responded:
"We are so happy to hear about your seamless experience with Sandra. Thank you for sharing such wonderful feedback! "
Profile photo of Brenda Murillo

Brenda Murillo

June 28, 2025

5  out of  5
rating by Brenda Murillo
"Great costumer service and very friendly."
We responded:
"We appreciate this fantastic review! 🤩"
Profile photo of Ramon Velasquez

Ramon Velasquez

June 27, 2025

5  out of  5
rating by Ramon Velasquez
"buenos dias agradesco mucho ala conpanya state farm i a el personal de trabajo Raul martinez i atodo el resto de el personal"
We responded:
"We thank you so much for taking the time to leave us this wonderful review! We are grateful for you and your business! "
Profile photo of Scott Teague

Scott Teague

June 21, 2025

5  out of  5
rating by Scott Teague
"I’ve been doing business with Jan at State Farm for over 35 years, and I can confidently say she’s the best in the business! Jan recently sat down with me to go over all my coverages, and not only did she make everything easy to understand, but she also found savings I didn’t even know were possible. Her knowledge, professionalism, and genuine care for her clients are unmatched. It’s rare to find someone so dedicated and trustworthy these days. If you’re looking for top-tier service and someone who truly has your best interest at heart, Jan is the one to call at Kevin Ray, Statefarm. Thank you for everything, Jan!"
We responded:
"We appreciate you taking the time to leave such a wonderful review of Jana! Her knowledge and professionalism is definitely one of a kind! Thank you so much! "