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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fred H

December 16, 2025

5  out of  5
rating by Fred H
"An exceptional agent with in depth knowledge and experience. Jana is interested to help her customers. She is customer focused and honest. I cannot be happier to have switch to State Farm .i strongly recommend Jana to my friends and family. She exceeds all my expectations. She truly cares for her customers and will spend as much time to help them out. She is a wonderful person! I could not be happier with Kevin Ray and Jana!"
We responded:
"Thank you Fred! The words exceptional and honest definitely describe our Jana to a T. Our office is lucky to have her. We appreciate your business!"
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Kaylin Merrill

December 11, 2025

5  out of  5
rating by Kaylin Merrill
"Jana at state farm is so on top of her customer care and absolutely the best! I would highly recommend requesting her to work with for insurance."
We responded:
"We appreciate you taking the time to leave this wonderful review of Jana. She is for sure one of the best! Thank you for being a State Farm customer! "
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roderick cuyson

December 10, 2025

5  out of  5
rating by roderick cuyson
"They treat you like family. I’ve been with them for more than 20 + years. I wouldn’t switch even though I live 250 miles away now. They have my vote: best in service and never miss a beat. I highly recommend using them. You’re not just a number with these folks."
We responded:
"This is such a wonderful review! We can't thank you enough for sharing your experience! Thank you for your loyalty and we appreciate your business! "
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Aubrey McDonald

December 9, 2025

5  out of  5
rating by Aubrey McDonald
"As a junior in college, dealing with insurance is not my strong suit, but Jana makes it so easy. She’s always super responsive and genuinely goes out of her way to help me understand everything. Anytime I’ve needed something, she’s on it immediately and makes the whole process way less stressful. I really appreciate how supportive and reliable she is. Couldn’t ask for a better insurance agent!"
We responded:
"We love hearing how Jana made your insurance experience so easy and stress free! Thank you for taking the time to share your story and for being a valued customer!"
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Chad

December 9, 2025

5  out of  5
rating by Chad
"I can’t say enough great things about Jana — she has truly become like family to us. She always goes above and beyond, taking the time to explain every detail and making sure we feel protected and supported. Her kindness, professionalism, and genuine care shine through in every interaction. It’s rare to find someone you can trust this much, and we are incredibly grateful for everything she does. Highly recommended!"
We responded:
"We always love hearing stories about how wonderful peoples experiences are with Jana. She definitely goes above and beyond and we are so fortunate to have her. We appreciate you taking time to leave this amazing review! "
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Christy Martinez

December 8, 2025

5  out of  5
rating by Christy Martinez
"Jana she is amazing and helpful!"
We responded:
"Thank you for this five star review! 🤩"
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Tarra

December 7, 2025

5  out of  5
rating by Tarra
"My State Farm agent is absolutely amazing! Jana is always responsive, genuinely helpful, and she goes above and beyond to make sure I understand my coverage and feel confident in every decision. Her professionalism, kindness, and attention to detail makes every interaction easy and stress-free. I couldn’t ask for a better agent—truly top-notch service!"
We responded:
"Thank you so much for taking the time to leave such a wonderful and heartfelt review of Jana. She is truly one of a kind and we are all so grateful for her! "
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Debbie Burns-Rice

December 4, 2025

5  out of  5
rating by Debbie Burns-Rice
"Kevin Ray and his team members provide exceptional customer service. The team genuinely cares about their customers and provides recommendations to protect and adequately insures all real estate properties, vehicles, and personal possessions."
We responded:
"Our team thanks you Debbie for such a great review. We genuinely care about the well being and protection of our customers. "
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Td Rob

December 4, 2025

5  out of  5
rating by Td Rob
"Mr Ray and his office assistant Jana have been helpful for a number of years. They have consistently sent me reminders when my payment is due. They also value me personally by remembering my birthday and holidays. Thank you"
We responded:
"Thank you for taking the time to leave us this wonderful review and for the opportunity to serve you! We appreciate your business! 😊"
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Amy Wolff

December 2, 2025

5  out of  5
rating by Amy Wolff
"Working with Kevin, Jana, and Sandra at State Farm has been an absolute pleasure. Their thoroughness, responsiveness, and genuine care for their clients are unmatched in the industry. I work with them not only on my individual policy, but also on our HOA policy, and in both cases they have been a tremendous resource—knowledgeable, proactive, and consistently advocating for what’s in their clients’ best interest. Most recently, they guided me through significant damages to my home, and I truly couldn’t have navigated the process without their steady advice and support. I’m incredibly grateful to know they’re always just a phone call or text away. Highly recommend!"
We responded:
"Thank you for this great review! Jana is definitely top notch like you said! We love hearing all the wonderful praise she receives. We are so fortunate to have her on board. Thank you for being a State Farm customer!"
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Marta Wilson

November 29, 2025

5  out of  5
rating by Marta Wilson
"5+ Stars! The amazing team at Kevin Ray State Farm Insurance office represent the highest level customer service I have experienced. Jana is amazing and goes the extra mile on every occasion! Her responses are prompt and professional and she always has my best interest at heart. She is knowledgeable and her enthusiasm to get to the bottom of issue should be commended. I highly recommend Kevin Ray State Farm Insurance office for all of your insurance needs!"
We responded:
"Thank you Marta! We couldn't agree with you more with regard to Jana. She is hands down one of the best out there and we are so luck to have her. Thank you for your continued business!"
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Candice “TwoFlyGirls” Morgan

November 26, 2025

5  out of  5
rating by Candice “TwoFlyGirls” Morgan
"I have been with State Farm for 20+ years. My agent has become a family friend! Always very helpful and takes the time to explain my policy. They are the BEST!"
We responded:
"Thank you for being a loyal State Farm customer! Family friends are an added bonus! 😉😁"
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Sandra De La Hoya

November 26, 2025

5  out of  5
rating by Sandra De La Hoya
"The staff at Kevin Ray’s office always go above and beyond to help with any questions I may have."
We responded:
"We appreciate you taking the time to leave this review! Thank you! 😊"
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Charles Roberts

November 25, 2025

5  out of  5
rating by Charles Roberts
"Jana always goes above and beyond for you. She makes you feel like part of her family. She is always able to give the best advice for whatever situation you find yourself in related to insurance. Jana always makes sure to continue the line of communication while you are looking for the policy that best suits you. I have never had a bad experience with because she is such an understanding and great overall person."
We responded:
"Jana is definitely looking out for all of her customers best interest and makes everyone feel like family. She is one of the most knowledgeable ladies in the business and we are all fortunate to have her. Thank you for this kind review! "
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Chris Brown

November 24, 2025

5  out of  5
rating by Chris Brown
"Jana Tanghal has been very patient, and helped my daughter and I with the claims process. She has been invaluable."
We responded:
"Hi Chris! We appreciate your kind review about our Jana. She is definitely one of the most patient and knowledgeable ladies in the business! "
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Kailani Murillo

November 24, 2025

5  out of  5
rating by Kailani Murillo
"Amazing service! If you’re tired of working with an insurance company that doesn’t understand your needs, call Jana. It’s one thing to be insured but to have someone who cares is worth its weight in gold. She will take the time to answer all your questions."
We responded:
"We appreciate you taking the time to write this fantastic review about Jana. She definitely cares about her clients! Thank you so much! "
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Alejandra Rodriguez

November 24, 2025

5  out of  5
rating by Alejandra Rodriguez
"Jana is an exceptional agent and we can’t recommend her enough! From searching for new insurance policies to dealing with inevitable accident claims, she goes above and beyond to make sure we feel assisted every step of the way no matter the time of day. We can’t thank her enough!"
We responded:
"We appreciate your business and this review! Jana is definitely a pro and provides the best options for all her customers needs. "
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Sunny Gill

November 24, 2025

5  out of  5
rating by Sunny Gill
"I have worked with Jana for over 43 years. She is wonderful as she goes over and beyond to be helpful and provide me with excellent service. I can’t speak highly enough of her. She’s more than just my agent; I consider her a friend."
We responded:
"We thank you Sunny for the great review. Jana is exceptional and one of the most knowledgeable in the business. We are lucky to have her on our team. Thank you for being such a loyal State Farm customer for so many years! "
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Amanda Mannshahia

November 24, 2025

5  out of  5
rating by Amanda Mannshahia
"Jana is the only insurance agent I trust! She goes above and beyond to make sure that my family and I always have the best and most affordable coverage around. It's wonderful to know I have an agent who genuinely has my best interests at heart and is always quick to respond to my questions. Jana treats me like family, not just a policy number."
We responded:
"We love hearing how wonderful Jana is and how she treats clients like family. Thank you for this fantastic review and for trusting State Farm with your insurance needs. "
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V Ward

November 23, 2025

5  out of  5
rating by V Ward
"Kevin and his team are always helpful and quick to respond to my needs and questions. I have been a State Farm policyholder for 50 years previously with Jack Fitzgerald and moved to Kevin's agency when Jack retired and Jana move to his agency. The level of service has stayed at the exceptional level I experienced with the Fitzgerald agency. I highly recommend their agency for your insurance needs."
We responded:
"Thank you for this fantastic review and for being such a loyal State Farm customer for over 50 years! Our office is very lucky have Jana onboard. She is definitely one of the best out there with many years of experience under her belt. We thank you for your continued business!"
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Jac A Plessner Jr

November 23, 2025

5  out of  5
rating by Jac A Plessner Jr
"I enjoyed decades of superb service in Granada Hills from the nicest Insurance person that ever lived, Jana Tanghal. I know she'll laugh if she reads that, but in my opinion, it's true. She advised and helped me through buying or selling 2 Granada Hills homes, several cars and trucks and a condo at the beach 3 hours away. Because of Jana's excellent guidance and service I continued our relationship even though I moved away from her normal service area. After a few years it struck me that if I ever had a claim, maybe a local agent would be more appropriate so I transferred my policies to an agent here. Over 4 years later, I still hadn't met my local agent that had acquired my business and anything I needed I was still asking Jana about it. One day I was texting her a State Farm question and was whining that I still hadn't met my new local agent. When we finished, I wondered if I could move my account to the Kevin Ray Agency where Jana was working at that point. I checked into it and State Farm made that change for me. Jana has continued to guide me through all of my insurance needs as I'm sure she would for you as well. I highly recommend Jana. I'm certain you'll be glad she's professionally handling your insurance needs with her always friendly way. (Thanks for everything, Jana and Kevin!)"
We responded:
"Thank you for sharing your story and history with Jana! It seems to be more difficult these days to find an agent as personable and knowledgeable as she is. We are so happy to continue serving you after your move and appreciate your loyalty! "
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Ed Morris

November 22, 2025

5  out of  5
rating by Ed Morris
"Our insurance dealing with Jack Fitzgerald was excellent and a family tradition. My parents were longtime customers of Jack and introduced us to State Farm. Jana was clearly coached by her Dad and has seamlessly carried on the professional performance we have come to expect from State Farm. We have recommended State Farm (and specifically) Jana to family and friends. We will continue our insurance needs with State Farm and hope she stays our representative for many years to come. With satisfaction: Ed & Carmen Morris As a follow up, my wife and I had some anxiety about fire coverage we have with State Farm as we live in California. We have primary and vacation homes insured by State Farm. Our concerns were addressed by our long term State Farm representative Jana and we received reassurances that we are fully covered and have no worries. Thank you State Farm and Our Rep Jana specifically. Ed & Carmen Morris"
We responded:
"Thank you Ed for this heartfelt review! We love hearing from customers like you and your experience with Jack and Jana. It our privilege to have Jana here in our office at Kevin Ray State Farm. Her professionalism, expertise, and ability to make customers feel like family is what makes her unique. We appreciate you and your continued business! "
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Nena Morris

November 22, 2025

5  out of  5
rating by Nena Morris
"Excellent customer service! Every single time I’ve called with a question, they made me feel very comfortable and go out of their way to communicate clear with me. I’ll recommend them to anybody"
We responded:
"Great communication is always of the utmost importance here in our office. We are so happy to hear that is exactly what you received. Thank you for this review and for your continued business! "
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Christopher Florian

November 22, 2025

5  out of  5
rating by Christopher Florian
"Jana has been taking care of my mom, sister, me, and my immediate family for as long as I can remember. She always goes above and beyond for her clients, treating them like family. Her dedication to detail and understanding my specific needs is what has kept me with State Farm for the past 20 years."
We responded:
"Jana is definitely known for treating customers like family. Thank you for sharing your experiences with her and for being such a loyal State Farm customer! "
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Jessica Johnson

November 21, 2025

5  out of  5
rating by Jessica Johnson
"Working with Sandra dela Hoya at State Farm has been an absolute delight! She somehow manages to be both incredibly knowledgeable and genuinely fun to talk to. Sandra explains everything clearly, never rushes, and makes the sometimes-confusing world of insurance feel totally manageable. Whether I need quick answers or help exploring coverage options, she’s always on top of it. If you want an agent who’s personable, attentive, and truly invested in helping you feel protected, Sandra is the one. Highly recommend!"
We responded:
"Thank you for this absolutely wonderful review of Sandra! We are so happy to hear of this amazing experience! We appreciate you! 🤩"